We recognise the importance for our clients to have confidence and reassurance on price, so we provide clear and transparent fees on all our products. We also pass on any third-party disbursement costs* incurred during our Utility Search Reports with no mark-up, to ensure the best value service.
Where estimated disbursements have been paid up-front via PayPal, on occasion these will differ to the actual cost provided by the third-party. In these cases, we will always credit back your account any surplus, allowing you to use these credits against your next order(s). For further information relating to our unique credit system, please click here.
* Third party costs are generally charges levied by certain utility companies for the provision of their asset plans
We offer a range of turnaround services to meet your business needs and priorities. Our service fee is charged per unit based on the size of the site. Our unit size is 1km² and are current service fees, exclusive of VAT are:
|Service fee (per unit)
|20 working day service
|15 working day service
|10 working day service
|5 working day - Priority service
|1 working day - Emergency service
In some instances, we understand it is convenient to receive our report in a physical media format. We can therefore provide our Utility Search Report in the following media:
|Service fee (per unit)
|Hard copy paper (price is on a per unit basis)
Our Utility Search Map compliments the Utility Search Report and is dependent on the report having been purchased. We also offer this product in a range of flexible turnaround times, with a graduated fixed pricing structure for a site size up to 1km². Bespoke pricing can be provided for larger sites.
Our fixed price exclusive of VAT for the Utility Search Map are shown below, please note these exclude the cost of the Utility Search Report.
||25 working day service
||15 working day service*
||10 working day service**
|0 - 0.05 km²
(up to 5 hectares)
|0.05 - 0.1 km²
(5 to 10 hectares)
|0.1 – 0.5 km²
(10 - 50 hectares)
|0.5 - 1 km²
(50 - 100 hectares)
|Larger than 1 km² sites
(100 hectares +)
*Available with a 1, 5, 10 and 15 working day Utility Search Report.
**Only available with a 1, 5, and 10 working day Utility Search Report.
Our standard turnaround time for this product is 25 working days, however we can accommodate quicker levels of service, subject to availability and increased fees. In instances where a Utility Search Map is requested after the associated Utility Search Report (on a 20 working day service) has been completed, the Utility Search Map will be produced within 5 days.
In instances where you wish to provide base mapping (and any required licence number), the service commences from the date these are received by us.
The price of our Wayleaves Report will vary to some degree based on the number of utilities identified as having assets within the site boundary, and thus the number of companies we need to approach. As an indication, on sites less than a standard search unit, the average cost of a Wayleaves Report is £450, exclusive of VAT.
We pride ourselves on our professionalism and seek to provide transparency in the pricing of our services and products. Moreover, we like our clients to benefit from our ethical approach to work and promise to never profit from charges incurred by third parties. We have introduced an industry first credit scheme which seeks to address the challenges we face in providing up-front costing for Utility Search Reports where there are variable disbursement charges.
Our Credit Scheme
We have developed a credit scheme for our clients which enables up-front pricing of our Utility Search Report based on an exclusive technology platform which calculates the service fee and disbursements. As a result our website enables you to order and pay for utility searches in a convenient and efficient process, whilst reassurance is gained knowing that any overestimate in our price will be credited to your account balance.
To keep things simple the value of our credit works on a simple 1 credit equals 1p basis, so it’s clear what you have in your account balance.
More importantly, this means credits in your balance will be available for use on your next order. So, what does this mean in practice?
You have 12500 credits in your balance and you order a Utility Search Report (10 day working service) for a site size of 10 hectares at £310 which incurs £60 disbursement charges.
||£370 (Utility Search Report)
|Price to pay:
Remaining credit balance is 0
You have 55000 credits in your balance and you order a Utility Search Report (20 day working service) for a site size of 4 hectares at £225 which incurs £45 disbursement charges, along with a Utility Search Map (25 day working service) for £125.
||£225 (Utility Search Report)
£125 (Utility Search Map)
|Price to pay:
Remaining credit balance is 200